Contact
We are here to help. Whether you have a question about your order, a product, or anything else — our team is ready to assist you.
Get in Touch
LIVANUE
Remi Alkhouri
Lüdersring 115
22547 Hamburg
Deutschland / Germany
Response Time
We aim to respond to all inquiries within 24 hours on business days.
Before You Contact Us
You may find a quick answer in our help pages:
— Shipping Policy — delivery times and tracking
— Refund & Return Policy — returns and refunds
— Impressum — legal information
Order Issues
For questions about a specific order, please have the following ready when you contact us:
— Your order number (found in your confirmation email)
— A photo of the item if it arrived damaged or incorrect
This helps us resolve your issue as quickly as possible.
We are committed to making every LIVANUE experience a positive one.
Your satisfaction is our priority — we will always find the best solution for you.